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Privacy Policy

Last updated: May 21, 2026

PILOTMAST ("we," "us," "our") respects your privacy. This policy describes what information we collect, why, and how we protect it. By using our website at pilotmast.com (or any successor domain) and our services, you consent to the practices below.

1. Information we collect

You provide directly: name, email, phone, business name, industry, and any message you submit through our audit-request form or contact channels.

Collected automatically: IP address, browser type, device type, referring URL, pages viewed, and approximate location (city-level only) via standard server logs and cookies.

From third parties: If you book a call through our calendar, we receive scheduling data from Microsoft Bookings, GoHighLevel, or Google Calendar.

2. How we use information

We do not sell your data to third parties. Ever.

3. Cookies & tracking

We use first-party cookies for essential site functionality and analytics. We use the following third-party services that may set their own cookies:

You may disable cookies in your browser; some site features may not work.

4. Data retention & deletion

We retain contact and inquiry data for up to 36 months unless you request earlier deletion. Email carlos@pilotmast.com with subject “DELETE MY DATA” and we will erase your record within 30 days, except where retention is required by law (e.g., tax records).

5. Your rights (TX, CA, EU)

Depending on your jurisdiction, you may have the right to: access the data we hold about you; correct inaccuracies; request deletion; object to processing; or withdraw consent. Texas residents are covered by the Texas Data Privacy and Security Act (TDPSA, effective July 2024). California residents are covered by CCPA/CPRA. EU residents are covered by GDPR. To exercise any right, email us above.

6. SMS & TCPA consent

When you submit our audit form and check the consent box, you authorize PILOTMAST to send transactional and follow-up text messages to the phone number you provided. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. We do not share your phone number with third parties for marketing purposes.

7. Security

We use HTTPS encryption in transit and follow industry-standard practices for credential storage. No system is perfect; you provide information at your own risk. In the event of a breach affecting your data, we will notify you within 72 hours of discovery.

8. Children

Our services are for businesses, not children. We do not knowingly collect data from anyone under 18.

9. Changes to this policy

We may update this policy as our services evolve. Material changes will be posted here with an updated date and, where required, notified by email.

10. Contact

PILOTMAST
The Colony, TX, USA
Email: carlos@pilotmast.com
Phone: +1 (682) 688-3307

This policy template provides general information and is not legal advice. Consult a licensed attorney for jurisdiction-specific compliance.